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These terms and conditions govern the sale of Products (“Product or Products”) and provisions of services (“Services”) by Evolveum. These terms and conditions take precedence over Buyer’s supplemental or conflicting terms and conditions to which notice of objection is hereby given. Neither Seller’s commencement of performance or delivery shall be deemed or construed as acceptance of Buyer’s supplemental or conflicting terms and conditions. Evolveum’s failure to object to conflicting or additional terms will not change or add to the terms of this agreement. Buyer’s acceptance of the Products and/or Services from Seller shall be deemed to constitute acceptance of the terms and conditions contained herein.

1. Orders
All orders placed by Buyer are subject to acceptance by Seller. Orders may not be cancelled or rescheduled without Seller’s written consent. All orders must identify the products, unit quantities, part numbers, applicable prices and requested delivery dates of the Products being purchased. Seller may in its sole discretion allocate Product among its customers. Seller may designate certain products and services as non-cancelable, nonreturnable (“NCNR”) and the sale of such Products shall be subject to the special terms and conditions contained in Seller’s Customer Acknowledgement or NCNR Product Form, which shall prevail and supersede any inconsistent terms and conditions contained herein or elsewhere.

2. Prices
The prices of the Products are those prices specified on the front of the invoice. Pricing for undelivered Products may be increased in the event of an increase in Seller’s cost, change in market conditions or any other causes beyond the Seller’s reasonable control.

3. Taxes
Unless otherwise agreed to in writing by Seller, all prices quoted are exclusive of transportation and insurance costs, duties, and all taxes including federal, state and local sales, excise and value added, goods and services taxes, and any other taxes. Buyer agrees to indemnify and hold Seller harmless for any liability for tax in connection with the sale, as well as the collection or withholding thereof, including penalties and interest thereon. When applicable, transportation and taxes shall appear as separate items on Seller’s invoice.

4. Payment
Payment may be made by credit card (all fees are borne by the Buyer). Where Seller has extended credit to Buyer, terms of payment shall be net 30 days from date of invoice, without offset or deduction. On any past due invoice, Seller may impose interest at the rate of 1.5{1acb01afcc33953bed28d92be9d735e579722d77ac7936fdfc467b8d28505288} per month. If Buyer fails to make each payment when it is due, Seller reserves the right to change or withdraw credit and thereby suspend or cancel performance under any or all purchase orders or agreements in which Seller has extended credit to Buyer. In the event of default by Buyer, Seller shall be entitled to costs, fees, and expenses, including but not limited to recovery of attorney fees, court costs and fees, and collections costs.

5. Returns, Refunds and Exchanges Policy
How to cancel the order:
If you wish to cancel the order, in the matter of trainings you can do so no later than 14 days before the training start. In the case of purchasing sponsorship or subscription the cancellation is possible 14 days after the purchase, but no later than the date of the subscription start.
For cancelling the order please contact us via email.

Exchanges:
It is possible to change subscription type after mutual agreement on new conditions of purchase between Evolveum and buyer.